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Customer Support

Wiley Customer Support's main site, which includes knowledge base articles, and links to customer support communities for various products and regions.

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The Wiley Network provides people with access to valuable content, ideas and discussion that helps them develop their professional skills as they learn, discover, and change the world.

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Paul Nguyen
Paul Nguyen in Customer Support: WileyPLUS19 hours ago (Show moreShow less)
My school student account can't connect to WileyPLUS?
Hi there, I'm a student at Wilfrid Laurier University in Ontario, Canada, and when I tried to get into WileyPLUS through the schools learning interface (in this case, D2L/Brightspace), it wouldn't… (Show moreShow less)
in Customer Support: WileyPLUSLike (0)
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Tom with Wiley marked Tom with Wiley's answer correct
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Kelly Del Rosario
Kelly Del Rosario in Customer Support: WileyPLUS V418 hours ago (Show moreShow less)
BOUGHT THE WRONG CODE
Can I return the code ?
in Customer Support: WileyPLUS V4Like (0)
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Tom with Wiley
Tom with Wiley Support (to Kelly Del Rosario) 2 hours ago (Show moreShow less)
Hello Kelly,   That's an excellent question! If you purchased the code from Wiley, then we will accept unused codes back provided it is within the refund window. If you purchased the wrong code from…
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Nicole Barnes
Nicole Barnes in Customer Support: WileyPLUS Integrations7 hours ago (Show moreShow less)
eText
Hello,   According to my school, there should be an option to purchase access to an eText for my course. I cannot see that option anywhere on my account. Please advise a path forward.   Thank you,… (Show moreShow less)
in Customer Support: WileyPLUS IntegrationsLike (0)
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Tom with Wiley
Tom with Wiley Support (to Nicole Barnes) 2 hours ago (Show moreShow less)
In an integrated course, if you don't select the option Access + E-Textbook when you register, you will have to go to www.wiley.com to purchase the text.   Sincerely,   Tom with Wiley
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