3 Replies Latest reply on Sep 8, 2017 6:35 PM by Chrys C.

    Moac code

    Alonzo Adams

      I just bought configuring windows devices for m guys class. I purchased both the laba nd the book. Only the book shows up in the bookshelf.

       

      How do I access the lab manual and the access code???

        • Re: Moac code
          Chrys C.

          Hello Alonzo,

           

          Thank you for your post!

           

          I'm sorry for the delay, as we had an error which resulted in a few threads not showing in our feed.

           

          Are you still needing assistance? What's your order number?

           

          Have a nice day!

           

          - Chrys

            • Re: Moac code
              Alonzo Adams

              My issue has been resolved however I have not yet received the refund for

              my first purchase.

               

              I called and was advised that the refund has been processed and it's over a

              week now. I have yet to see the funds in my account.

                • Re: Moac code
                  Chrys C.

                  Hello Alonzo,

                   

                  I'm sorry for the inconvenience!

                   

                  It can take 7-10 business days for refunds to process through the Automated Clearing House and be available in your account. If that much time has elapsed, please call our customer care team to inquire: 877-762-2974.

                   

                  I hope this helps. Have a nice evening!

                   

                  - Chrys