Thank you for your post!
I'm sorry for the delay, as we encountered an error where some threads did not appear in our case list.
Unfortunately, once an assignment has been reset, there can be no retrieving this information. Resetting the assignment erases the entry from the database, and backup restoration would not be a feasible solution in this circumstance, as it may not even contain the record. The only option available is to retake the quiz.
I am very sorry for the inconvenience, and for taking so long to provide you with this information. If you are having website problems, I would recommend a private browser. You can also check our status here: WileyPLUS Status
How-to: Enable private browsing mode: www.goo.gl/jjYvPw
I hope this helps. Please let me know if you have any questions. Have a nice weekend!