2 Replies Latest reply on Mar 21, 2017 6:15 PM by Talon Meyer

    Access Denied  You don't have permission to access "http://edugen.wileyplus.com/edugen/imsblti/provider" on this server.

    Talon Meyer

      Dear WileyPlus "Support":

       

      After clicking my professor's link in the elearning system (Blackboard), I am taken to a white page that says

       

      Access Denied

      You don't have permission to access "http://edugen.wileyplus.com/edugen/imsblti/provider" on this server.

      Reference #18.daef3e17.1490122259.4a33a0aa

       

      I have cleared my cache. I have tried two different browsers. I have tried being on and off the VPN (to check for DNS issues).  I have tried booting to Windows  7 (have Mac) and using Chrome and IE on there. I get the same result each time.

       

      What do I need to try next to access WileyPlus?