2 Replies Latest reply on Apr 25, 2017 3:54 AM by eat rpm

Quiz problems

eat rpm Apr 21, 2017 12:57 AM

Hi Customer Support

I've just completed a quiz in Cloud+. I answered all the questions but this is the summary I got:

I didn't skip any questions so why does the system think I did?

I white-listed Ublock Origin for Wiley.com in case it was interfering, but it looks like the problem wasn't that ... any ideas?

thanks

Eat

Re: Quiz problems

Tom with Wiley Apr 21, 2017 10:11 AM (in response to eat rpm)

Hello Eat,

I'm sorry about that, what most likely happened is that when you selected your answer, you clicked "next" to take you to the next question, rather than "submit answer." Thus, your answers weren't recorded.

If this isn't the case, please provide a screenshot after completing the test and pressing the "review" button.

Thanks for reaching out!

Sincerely,
Tom with Wiley
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Re: Quiz problems

eat rpm Apr 25, 2017 3:54 AM (in response to eat rpm)

Hi Tom

Thanks for the reply. I didn't realize that was necessary.

If I have any more problems, I'll contact support again.

Regards

Eat
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