5 Replies Latest reply on Dec 13, 2016 12:10 AM by Aliyah Mohamed

    fix your damn servers

    Ricardo Villeda

      Im trying to study for my final. Fix your servers. Student shouldn't be paying over $150 for websites that do not work when needed the most.

        • Re: fix your damn servers
          Sukhvir Singh

          What kinds of idiots did they hire to take care of the website when it's down. They're probably watching Netflix while hundreds of students are trying to study. Why wasn't our class just on Webassign instead of this shitty excuse for a website?

          • Re: fix your damn servers
            Judy Wilson

            I agree!! Fix your servers.....I have been having problems for the past TWO WEEKS. Just happens to be the two most critical weeks of the semester. Convenient, very convenient.

            • Re: fix your damn servers
              Aliyah Mohamed

              Hello! I am having the same issues.

               

              I had a graded assignment due at 11:59 pm tonight, and the server has been down for the past hour.

               

              I received the following three error messages while loading the screen:

              1.

              Unexpected system error. Try again or contact WileyPLUS Technical Support if needed.

              Could not load class; nested exception is: java.rmi.RemoteException: Invocation failed; nested exception is: javax.ejb.EJBException: Can't load class: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/tes/uni/MainDS

               

              2.

              Gateway Timeout

              The proxy server did not receive a timely response from the upstream server.

              Reference #1.cb2bf648.1481604419.223a1f3d

               

              3.

              Auth request validation failed. Try again or contact WileyPLUS Technical Support if needed.

              oauth_problem: nonce_used

               

              Self-Help

               

              Exception Details

              • WPE4_LAUNCH_042
              • 2016-12-12 23:38:25.527

               

              What can be done to resolve this? I do not want to lose course grades because of a technical hiccup. Tech Support, please respond. Thank you!

              • Re: fix your damn servers
                Danny Tran

                this has been happening every other day for the past 2 weeks.. i didn't pay $150 for some shitty servers and people who don't know how to fix them. "24 hour customer service chat" is also a lie. been on queue for the last 40 minutes