I'm continuously receiving an error message 'An error occurred while downloading your eBook. Please try downloading the eBook again.' while trying to download the ebook i've purchased. Could you please help me on this?
Thank you for your enquiry.
Please be advised that I have converted this discussion to Case No. 01448358, in order to pass your enquiry onto our Technical Support Department for further assistance.
One of our colleagues will contact you shortly.
Customer Service Advisor