1 Reply Latest reply on Oct 14, 2016 9:22 AM by Tom with Wiley

    cant login

    Anwar Alanazi

      hey my name is Anwar and i have been tring to login for 5 hours!!!! but i could not

        • Re: cant login
          Tom with Wiley

          Hello Anwar,

           

          I see you've tried contacting our technical support through Live Chat but were having connectivity issues.  That would suggest that that is also why you were having trouble logging in to WileyPLUS.  Intermittent connectivity can lead to session errors in WileyPLUS that kick you out.

           

          Would you mind clearing your cache and cookies for me? Here's a great walkthrough: Clearing Internet Cache for Web Browser

           

          Once you've done that, make sure you have a stable internet connection and then try logging in again.

           

          I hope this helps.

           

          Sincerely,
          Tom with Wiley