1 Reply Latest reply on Sep 7, 2016 10:29 AM by charlotte.lewis

    ERROR WHEN DOWNLOADING AN E-BOOK!!

    hani akka

      Dear Sir,

      I bought today a book called :

      Fundamentals of Earthquake Engineering: From Source to Fragility, 2nd Edition

      ISBN:  1118700473

      Author: Elnashai        (John Wiley)

      Qty:        1

      Price:  £73.99

      VAT:    £0.00

      Total:  £73.99

       

      i'm getting error when I try to download the e-book as below :

       

          so what shall I do , can you help me plz?

       

       

      error when downloading.PNG

       

       

       

       

      and this is the purchase order

       

      purshase order.PNG