3 Replies Latest reply on Sep 23, 2019 5:37 PM by Chrys C. Branched to a new discussion.

Access Denied when attempting to access StatKey data set from Canvas assignment

John Henning Sep 14, 2019 12:18 PM

Hello,

While working through a WileyPLUS assignment in Canvas there is a link to a StatKey data set (Click here for the dataset associated with this question.). Attempting to follow this link (https://assessment.education.wiley.com/was-assessment-player/products/2af118e3-5c43-484a-a031-90d5fdc2b5f9/assessments/a… ) results in an Access Denied xml page being returned:

<?xml version="1.0" encoding="UTF-8"?>

<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>3601152EA9DA3C98</RequestId><HostId>OBoGdT4jbAKHojcpni5T5vq2BJyLEKLGaFExy3+SAxbERx0RKVIAGBHeUMPCyoyvDQoQ7u6nfqU=</HostId></Error>

It's possible I missed a registration step somewhere but I cannot find it and have not had issues performing the WileyPLUS assignments until now.

Thank you

Re: Access Denied when attempting to access StatKey data set from Canvas assignment

Chrys C. Sep 17, 2019 10:15 AM (in response to John Henning)

Hello John,

Thank you for your post. I am sorry for any inconvenience!

Can you provide a screen shot of the page in Canvas before you click that link?

Have a great day!

Chrys
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- Re: Access Denied when attempting to access StatKey data set from Canvas assignment
  
  John Henning Sep 20, 2019 4:41 PM (in response to Chrys C.)
  
  Hi Chrys,
  
  Sorry for the late reply. Here is a screenshot of the page. The two links in question are the two 'Click here' links visible in the text.
  
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  - Re: Access Denied when attempting to access StatKey data set from Canvas assignment
    
    Chrys C. Sep 23, 2019 5:37 PM (in response to John Henning)
    
    Hello John,
    
    Thank you for the screen shot!
    
    The issue I face now is locating that question. A better option would be to have your instructor submit a content error. When your instructor views the question, there is a 'Report a Content Error' link in the lower-left corner. This will capture all of the necessary information from the question for the content team to review, including your instructor's comments of the issue. The content team will then email your instructor any updates as they come available.
    
    Please let me know if you have any questions. Have a great day!
    
    Chrys
    
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