1 Reply Latest reply on May 17, 2019 6:06 PM by Chrys C.

    Registration Issue

    Nikitha Mandala

      Hello! I am trying to purchase the access code but it tells me it has issues processing my credit card. I know I have sufficient funds but I don't know what's wrong. But because I need it urgently I have taken a grace period but I would like help to purchase please. Thank you.

        • Re: Registration Issue
          Chrys C.

          Hello Nikitha,

           

          Thank you for your post!

           

          Our Customer Care team can manually process your order over the phone. Would you like to give them a call at +1877-762-2974?

           

          Alternatively, please make sure the name on your WileyPLUS account is the same as the name on your card.

           

          Have a great weekend!

           

          - Chrys