1 Reply Latest reply on Apr 30, 2019 5:41 PM by Chrys C.

    session in progress

    tanisha bourne

      I have cleared my browsing history and tried to log back into Wiley plus and still say's a session in progress does anyone know why that is happing and what can I do.

        • Re: session in progress
          Chrys C.

          Hello Tanisha,

           

          Thank you for your post!

           

          Your Browsing History does not affect the WileyPLUS session. You must specifically clear the Cache and Cookies from the browser.

           

          How-to: Clear cache and cookies: www.goo.gl/4ZrZFX

           

          You could also try private browsing mode.

           

          How-to: Enable private browsing mode: www.goo.gl/jjYvPw

           

          Please let me know if you have any questions. Have a great day!

           

          - Chrys