1 Reply Latest reply on Mar 26, 2019 10:33 AM by Chrys C.

    No Registration Email

    Adrian Adam

      Hi,

       

      I got the following mesage, when I tried to register a second time:

       

       

       

      Oops!

       

       

      Our records indicate that you already registered this product. Please refer to the e-mail we sent when you first registered. If you need further assistance, please contact us directly by phone at 877-762-2974 or through our Technical Support website at https://hub.wiley.com/community/support/dummies.

       

       

       

      But I did not get an email....

       

      Can resent the registration mail?

       

      Many thanks in advance

       

      Best regards

       

      Adrian

        • Re: No Registration Email
          Chrys C.

          Hello Adrian,

           

          Thank you for your post.

           

          Unfortunately, the only solution is to use a different email address. Would you have another email you can use on the website to request the code?

           

          If you have already registered and accessed the online materials, then you will continue to use that account with the previously registered email. The form which you complete to request a new registration code for the book does not automatically register you to the online materials, so you will only briefly use the email to receive the new code.

           

          Please let me know if you have any questions. Have a great day!

           

          - Chrys