2 Replies Latest reply on Jan 23, 2019 5:23 PM by Chrys C.

    Horrible Customer Service and refusing to reimburse me after I returned a mis-ordered textbook.

    Bethany Guerrero

      I am extremely frustrated with Wiley Customer Care. I have been waiting to be refunded for a book I accidentally ordered back in October, I mailed the book to the location a customer service operator told me in November, then I was told I was be reimbursed around December 26th. I have gotten nothing, have sent countless emails to the Wiley Team, and have not heard back from ANYONE or ANYTHING for MONTHS. This website it horrible and I have tried every possible way to get in contact with these people. This is an outrage.Customer Support: WileyPLUS V4Wiley Customer Support