1 Reply Latest reply on Nov 26, 2018 6:20 AM by Tia Morley

    E-Text book Bookshelf-vitalsource -

    N. B.

      Hello,

      I purchased an e-book titled 'IT Project Management'

       

       

      Your redemption code is: 2CFKKRGPDQ4F7EX8J6SQ - and you deactivated accidently yesterday - need to restore my book shortly

       

      I was told:

      Once downloaded, your Wiley E-Text will appear in the VitalSource Bookshelf on your computer. You can access your digital text anytime, since an internet connection is not required.

       

      Look forward to your respond.

        • Re: E-Text book Bookshelf-vitalsource -
          Tia Morley

          Dear NH,

           

           

          Thank you for your email to Wiley Customer Service.

           

           

          I am sorry to hear that you are experiencing difficulties with your access to your eBook.

           

           

          Unfortunately I am unable to assist you further with your request because your access shows as fulfilled on our systems.

           

          For further assistance with your query, please see the below link to the VitalSource Technical Support Team:

           

           

          https://support.vitalsource.com/hc/en-gb

           

           

          Please accept my apologies for any inconvenience this may have caused you.

           

           

          Whilst waiting for assistance, please do not hesitate to contact me should you have any additional queries.

           

          Many Thanks,

           

          Tia Morley