Thank you for reaching out, Idalis--Student support can be found on this site. Simply enter into LIVE CHAT.
However, I believe the reason you received this error is that pop-ups are being blocked.
Please make sure they are not being blocked in your browser and you should be able to access WileyPLUS from your school's blackboard; however, I can't be 100% certain as this is not a complete screenshot.
Tom with Wiley