I'm sorry you were having trouble accessing our LIVE CHAT, please refresh your browser window--if this doesn't correct the issue, open up a Private Browsing window and access the site again. You should be seeing this:
Also, what do you need assistance with? Perhaps I can be of some help.
Tom with Wiley
I'm not having trouble with Live Chat. I want to know whether Excel 2016
for Dummies includes instruction on how to use the iPad app, if that app's
function differs significantly from the desktop version. The person on live
chat didn't know the answer and could only refer me to the table of
contents of the book (which doesn't give the answer) and back to the
customer support page.
Thanks for any help.