4 Replies Latest reply on Nov 16, 2017 9:55 AM by Tom with Wiley Branched to a new discussion.

    "Forgot my Password" Error

    Jordan Yee

      I've been trying to log in to my account to take one of my practice exams, but I forgot my password. Haven't signed on in a while. But when I click forgot my password and submit my email, it tells me that I will receive an email about how to reset my password, but never received an email.  Do I have to wait a specific period of time? The other accounts for the "dummies.com" and "wiley" both respond immediately when I use "forgot my password".