1 Reply Latest reply on Nov 7, 2017 9:01 AM by Rubie Widdrington

    Cannot contact support

    Michael Wälischmiller

      Hello,


      I am trying to contact customer support but every time I submit something this pops up

      "code": 1016,

      "message": "Read timed out"

      and the message can't go through.
      Can someone please help me ?

        • Re: Cannot contact support
          Rubie Widdrington

          Dear Michael,

           

          Thank you for your enquiry.

           

          I am sorry to hear that you are experiencing issues with contacting us, I will ensure that this is looked into. 

           

          Please be advised that I have converted this discussion into case 02412178 and will be emailing you directly regarding this.

           

          Kind Regards,

           

          Rubie Widdrington    

          Customer Service Advisor