1 Reply Latest reply on Jun 3, 2016 2:40 PM by Tom with Wiley

Session Conflict

Cory Edge Jun 3, 2016 11:12 AM

I had started a set of homework questions yesterday and saved them to the gradebook to work on later. When I accessed my class, an error stated that ther was a session conflict. I cleared my cache and cookies and tried it again. Its still not working. How can I fix this?

Re: Session Conflict

Tom with Wiley Jun 3, 2016 2:40 PM (in response to Cory Edge)

That's an excellent question, Cory!

First and foremost, I would make sure you cleared your cache and cookies thoroughly, this walk-through can help.

If that doesn't work, I would suggest opening WileyPLUS in a private browser, as this ignores all saved cookies and session information. Here is a walk-through for that as well: How do I set my browser to Incognito or Private mode?

Let me know if this helps!

- Tom with Wiley
Like Show 0 Likes(0)

Actions