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Re: cannot download my book
Chrys C.Oct 2, 2018 5:26 PM (in response to Rongpin Wang)
Hello Rongpin,
Thank you for your post!
Would you mind providing a screen shot of the error message you receive when trying to download your eBook?
Here's a guide on how to take a screen shot, if needed: http://goo.gl/WDqKg7
Have a great day!
- Chrys
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Re: cannot download my book
Rongpin Wang Oct 3, 2018 2:36 AM (in response to Chrys C.)Hello Chrys,
Thank you for your reply. I have contact the customer service to cancel the order through Live Chat.
Thank you!
Best regards,
Rongpin Wang
Rm. 816, Building 41, 1969 Puxing Rd. | Minghang District
Shanghai, 201112 | China
0086 158-2151-6652 mobile
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