I login to my account but when i try to access my course an error page pops up and suggests i clear my cache and cookies. I have done this several times and it still isn't allowing me access to my course. I don't know what the problem is but i need to access my textbook and do my assignments.
I'm sorry about that, Veronica--thank you for reaching out. I'm Tom--I'd be happy to help you with this.
The reason this error occurs is usually that WileyPLUS has read multiple sessions for your account (having WileyPLUS open in more than one window or tab at a time).
Please, follow the instructions below on clearing your cache and cookies completely from your browser.
If this doesn't work, please try closing your browser down completely, re-opening it and accessing WileyPLUS through Private Browsing.
Please, let me know if this helps.
Tom with Wiley