(Integrations)(Learning Space)
Dear Wiley's Representatives:
I have a problem with the document. I can´t read that in other computers. I download the file in the work and when I download the file in my house, I can't read that. Please, I need your help and review my case.
Remained your positive answer.
Best Regards.
Jul 25, 2017 6:08 PM
Hello Omar,
Thank you for your post!
Would you mind providing your order number?
Have a nice evening!
- Chrys
Sure, my order was 270285256
Order confirmation number(s): 270285256
Thanks.
Best Regards.
De: Chrys C.
Enviado el: martes, 25 de julio de 2017 05:08 PM
Para: Omar Manuel Cuchio Cuno <omar.cuchio@rimac.com.pe>
Asunto: Re: - How read a downloaded book in other computers?
How read a downloaded book in other computers?
reply from Chrys C.<https://hub.wiley.com/people/chrys.collier?et=watches.email.thread> in Customer Support: EMEA - View the full discussion<>
Jul 26, 2017 10:50 AM
Thank you, Omar!
I have requested a replacement download link from our provider. As soon as I receive it, I'll be creating an internal case where I will email you the replacement and complete download instructions. It can take up to 48 hours for a replacement to be delivered, but our provider has a record of being much faster in their turnaround.
Please let me know if you have any questions, in the meantime. Have a nice day!
- Chrys
Jul 27, 2017 10:40 AM
Hello Omar,
Thank you for your patience!
I have emailed you a replacement link and download instructions.
Please let me know if there's anything further I can assist you with. Have a great day!
- Chrys
