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Re: I have purchased an ebook but can not download it. I can not download the ADE from your site because it doesn't let me, therefore I can not reach step 2 (download the book itself). I have downloaded the ADE from ADOBE site but still does not help me.
cole.hackett Mar 16, 2017 1:43 PM (in response to Adar Giladi)Hi Adar,
Once you've downloaded Adobe Digital Editions you will need to Authorize your machine before downloading the .ascm (ebook) file. To read the same eBooks on additional computers or devices, be sure to authorize each one with the same Adobe ID. You may authorize up to six devices on one account.
- If you aren't prompted to authorize ADE the first time you open it, you can go to Help > Authorize Computer to start the process manually.
Or, if you're already authorized with an Adobe ID, press Ctrl + Shift + D (or Command + Shift + D on a Mac) on your keyboard and follow the prompts to deauthorize your computer. Select Erase Authorization to remove your Adobe ID, then go to Help > Authorize Computer. - In the "Computer Authorization" window, select Adobe ID from the eBook Vendor drop-down menu.
- Enter the email address and password for your Adobe account, then select Authorize.
- If you have an Adobe ID, enter it along with your password.
- If you don't have an Adobe ID, you can create one on Adobe's website by selecting Get an Adobe ID and filling out their form.
Once you're done, return to the "Computer Authorization" dialog box and enter your new Adobe ID and password. - Click Authorize. Your computer is now authorized with your Adobe ID.
Note: If you choose to authorize your computer without an ID, you will still be able to view eBooks on your computer. However, you will not be able to transfer or download those titles to other devices.
Original Article: OverDrive | How to authorize Adobe Digital Editions ...
-Cole
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Re: I have purchased an ebook but can not download it. I can not download the ADE from your site because it doesn't let me, therefore I can not reach step 2 (download the book itself). I have downloaded the ADE from ADOBE site but still does not help me.
Adar Giladi Mar 16, 2017 2:37 PM (in response to cole.hackett)Thank you Cole.
It did help.
However I amamazed at the low quality of the book! it is a bad scan of a hard copy!
We are at 2017 and I purchased from Wily and not some internet shop and this is what I get???
Next Example:
This is such a low quality scan! and for 100 pound?
This is unacceptable, I would like to get a quality PDF file/ equivalent quality file.
Regards,
Adar Giladi
- If you aren't prompted to authorize ADE the first time you open it, you can go to Help > Authorize Computer to start the process manually.
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Re: I have purchased an ebook but can not download it. I can not download the ADE from your site because it doesn't let me, therefore I can not reach step 2 (download the book itself). I have downloaded the ADE from ADOBE site but still does not help me.
cole.hackett Mar 30, 2017 12:19 PM (in response to Adar Giladi)Hi Adar,
Can you provide the ISBN for the title? I will see if another version is available.
-Cole
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Re: I have purchased an ebook but can not download it. I can not download the ADE from your site because it doesn't let me, therefore I can not reach step 2 (download the book itself). I have downloaded the ADE from ADOBE site but still does not help me.
Adar Giladi Mar 30, 2017 1:57 PM (in response to cole.hackett)Hi Cole
If you do not have a good version I would like to cancel the deal – or alternatively get a hard copy instead.
This version is unacceptable.
Regards,
Adar Giladi
R&D Quality Manager|Arad Ltd
| Dalia 19239, Israel
|Mobile : +972-547762473
|Office : +972-4-9897971
|Fax : +972-4-9897960
| www.arad.co.il<http://www.arad.co.il/>
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Re: I have purchased an ebook but can not download it. I can not download the ADE from your site because it doesn't let me, therefore I can not reach step 2 (download the book itself). I have downloaded the ADE from ADOBE site but still does not help me.
Adar Giladi Mar 30, 2017 1:59 PM (in response to cole.hackett)Hi Cole
It's ISBN 0-471-69736-2
If you do not have a good version I would like to cancel the deal – or alternatively get a hard copy instead.
This version is unacceptable.
Regards,
Adar Giladi
R&D Quality Manager|Arad Ltd
| Dalia 19239, Israel
|Mobile : +972-547762473
|Office : +972-4-9897971
|Fax : +972-4-9897960
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Re: I have purchased an ebook but can not download it. I can not download the ADE from your site because it doesn't let me, therefore I can not reach step 2 (download the book itself). I have downloaded the ADE from ADOBE site but still does not help me.
Karen Sales Mar 31, 2017 9:19 AM (in response to Adar Giladi)Dear Adar
Thank you for your enquiry.
Please be advised that I will be contacting you shortly via email so that we may get this issue solved for you.
Kind regards
Karen Sales
Customer Service Advisor
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