EMEA: Ordering by Phone or Email

Version 23

    Question:

     

    How can I place an order?

     

    Answer:

     

    Wiley titles can be ordered online by visiting www.wiley.com and clicking the "Add to Cart" button. This button can be found when viewing the details of any title on our site.

     

    Alternatively you can order by using the address and phone number below:

     

    Wiley
    European Distribution Centre
    New Era Estate
    Oldlands Way
    Bognor Regis
    PO22 9NQ
    United Kingdom

     

    Phone: +44 (0) 1243 843291

    If you wish to place your order by email then please use the email contact form on our website.

     

    We accept payment in Pounds Sterling, Euros and US Dollars, customers can pay by cheque, bank transfer or credit/debit card.

     

    The following card types will be accepted:

    • American Express
    • Visa
    • MasterCard

     

    In accordance with the Payment Card Industry Data Security Standard (PCI DSS) and best security practice: We are unable to accept card payments via email.

     

    Customers with an existing account who wish to place an order by telephone, should have their Wiley account number readily available when they call.

     

    NOTE: Customer Service office hours are 08:00 - 17:30 (UK), Monday to Friday.

     

     

    Credit Application & Payment Inquiries:

     

    A completed Credit Application PDF (21.3 KB) is required for all Customers seeking a credit line for purchases in excess of £15,000.

     

    Contact your Credit Representative to request open billing or payment information on your account.

     

    Terms & Conditions:

     

    To see a complete list of our Terms & Conditions for EMEA, please download the John Wiley & Sons Ltd - Terms & Conditions.pdf file below.

     

    NOTE:  The Credit Application form and the John Wiley & Sons Ltd Terms & Conditions file are PDF files, and can be viewed in most internet browsers or a PDF reader.

    If you do not have a PDF reader installed, please download and install a PDF reader, such as Adobe Acrobat Reader