"saveQuestionSession Gateway Timeout" Error in Wiley Efficient Learning

Version 2

    Question:

     

    I am receiving the following error in Wiley Efficient Learning:

     

    Error type: ajax error

    Description: /rest/saveQuestionSession Gateway Timeout

     

    How can I resolve this issue?

     

    Answer:

     

    Please try clearing your browser cache and cookies, or using a Private/Incognito Window in your browser in order to resolve your issue.  If you do not know how to clear out your cache and cookies, please click on the link below:

     

    Clearing Internet Cache for Web Browser

     

    If you continue to have trouble, then please contact Technical Support.