How do I reset my password as an instructor?

Version 2

    Question:

     

    How do I reset my password as an instructor?

     

    Answer:

     

     

    If you created your own WileyPLUS account, you can reset your password through a link in the password request email.

    If your login credentials were provided to you by your institution, you may not be able to reset your WileyPLUS password on your own. Additionally, if you log in to WileyPLUS using your institution's authentication system, you may need to reset your password using your institution's website. If you request a password reset and the email does not have a password reset link, it will include your WileyPLUS email address and the institution that provided you with your password. To change or verify your password, contact the system administrators at your institution.

    Notes:

    • Password reset emails expire after two hours.
    • If you can log in to WileyPLUS and want to change your password, you may be able to change your password in the User Settings page.

    Email Errors If you enter your email address and never get a password reset email, review the following password tips.

    • Have you typed your email address correctly? Sometimes email addresses can be misspelled.
    • Are you accessing the correct WileyPLUS URL? You will not get the reset email if you are trying to reset your password on a site where you are not enrolled (such as WileyPLUS.instructure.com instead of myinstitution.instructure.com).
    • Is your WileyPLUS email sponsored by your institution? If your mail email address is part of a campus firewall system that blocks emails from mass senders, you won't be able to receive the email. Contact your institution's IT department for assistance.
    • Are you the owner of your email address? If your email address is owned by someone else and you can't receive email for that address, you won't be able to get the reset email. Contact the owner of the email address for assistance.

    Reset Password

    In a new browser window, open to your WileyPLUS login page. Click the Forgot Password?link.

    Note: If your login screen does not show the password reset link, contact your institution for assistance.

    Request Password

    Enter the login information associated with your WileyPLUS account and click the Request Password button.

    Note: The password reset field verifies password reset information by user login. Depending on your institution, login information may vary.

    Check Email

    Return to your email account and sign in. Open the Forgot Password email. (If the email is not in your Inbox, check your Spam folder.)

    If your user login is associated with multiple email addresses, password reset instructions will be sent to each address.

    Open Password Link

    Click the Click here to set a new password link.

    Change Password

    Type in a new password and then confirm that password by typing it again. Click the Update Password button.

    Log in to WileyPLUS

    With your login credential and new password, log in to WileyPLUS.