Australia, New Zealand, Papua New Guinea and Fiji: Ordering by Phone, Fax, or Mail

Version 4

    Question:

     

    How can I place an order?

     

    Answer:

     

    Titles can be ordered online by visiting www.wiley.com and clicking the "Add to Cart" button. This button can be found when viewing the details of any title on our site.

    Alternatively you can order by using the address and phone number below:

     

    Wiley

    PO Box 1226

    Milton QLD 4064

    Australia

     

    Phone: +61 7 3859 9611

    Phone: (toll free from Australia) 1 800 777 474

    Fax: +61 7 3859 9627

    Fax: (toll free from Australia) 1 800 802 258

     

    Email: custservice@wiley.com

     

    We accept payment in by check, money order, or credit card. Cheques and money orders must be drawn on an Australian bank.

    The following card types will be accepted:

    • American Express
    • Visa
    • MasterCard
    • Bankcard

    In accordance with the Payment Card Industry Data Security Standard (PCI DSS) and best security practice: We are unable to accept card payments via email.

     

    Customers with an existing account who wish to place an order by telephone, should have their Wiley account number readily available when they call.

     

    Please note: Customer Service office hours are Monday to Friday, 08:00 - 17:00 (Brisbane)

    During daylight saving Customer Service is open 07:30 - 16:30 (AEST/Brisbane)