Access Issues for Non - Account Managed, Basic Access License (BAL), or Title By Title (TBT) Customers

Version 1

    Question:

     

    Who should I contact if I am a Non - Account Managed, Basic Access License (BAL), or Title By Title (TBT) Customer" and have an access issue? 

     

    Answer:

     

    Non-Account Managed,BAL, or TBT Customers are customers who have purchased content directly from Customer Service or via Pay Per View (PPV). Access issues should be reported to journals Customer Service at cs-journals@wiley.com.