Contact Global Journal Services

Version 3

    Question:

     

    How can I contact Global Journal Services?

     

    Answer:

     

    Telephone Enquiries: Our global Customer Services team is available 24 hours a day, 7 days a week*

    Email Enquiries: We will respond within 24 hours, Monday to Friday*

    * excludes public holidays and company meetings

     

    You can contact our global Journal Customer Services team directly as below.

     

    Author Enquiries: For Author Support and queries concerning OnlineOpen and Open Access, please contact Wiley Author Support or visit our website.

     

     

    Global Journal Customer & Membership Services Contact Details

     

    Americas

     

    Journal Customer Services

    Wiley

    101 Station Landing, Suite 300

    Medford, MA 02155

    USA

     

    Direct Customers

    Tel: +1 781 388 8598

    Tel (toll free): +1 800 835 6770

    Email: cs-journals@wiley.com

    Membership Services

    Tel: +1 781 388 8599

    Tel (toll free): +1 800 835 6770

    Email: cs-membership@wiley.com

    Subscription Agent Services

    Tel: +1 781 388 8597

    Tel (toll free): +1 800 835 6770

    Email: cs-agency@wiley.com

     

     

    Europe, Middle East and Africa

     

    Journal Customer Services

    Wiley

    PO Box 738

    Chichester

    PO19 9QG

    UK

    Membership Services

    Wiley

    PO Box 738

    Chichester

    PO19 9QG

    UK

    Subscription Agent Services

    Wiley

    PO Box 738

    Chichester

    PO19 9QG

    UK

    Direct Customers

    Tel: +44 (0)1865 778315

    Email: cs-journals@wiley.com

     

    Tel: +44 (0)1865 778171

    Email: cs-membership@wiley.com

     

    Tel: +44 (0)1865 778054

    Email: cs-agency@wiley.com

     

     

    If you are a society member or individual subscribing to Wiley (VCH published titles) and you are located in Germany, Austria, Switzerland, Luxembourg or Liechtenstein please contact:

     

    Journal Customer Services

    Wiley

    European Distribution Centre

    New Era House

    Oldlands Way

    Bognor Regis

    West Sussex

    PO22 9NQ

    UK

     

    Phone: 0800 1800 536 (From Germany)

    Phone: +44 (0)1865 476721 (Outside Germany)

    Fax: +49 6201 606184

    E-Mail: cs-germany@wiley.com

     

    Hours: Monday to Friday, 8am to 4pm Central European Time

     

     

    Asia Pacific

     

    Journal Customer Services

    Wiley

    1 Fusionopolis Walk

    # 07-01 Solaris South Tower

    Singapore 138628

    Direct Customers

    English language service

    Tel: +65 6511 8000

    Email: cs-journals@wiley.com

    Membership Services

     

    Tel: +65 6511 8100

    Email: cs-membership@wiley.com

    Subscription Agent Services

     

    Tel: +65 6511 8200

    Email: cs-agency@wiley.com

    Japanese language service 

    Japanese Text.jpg

    Email: cs-japan@wiley.com