• Financial Planning and Analysis and Perfomance Management, website content - wrong password

    How do I get a password to a website from a book: Financial Planning and Analysis and Performance Management, from Jack Alexander (wiley.com/go/fpapm)???? I bought this book and tried many times the password that the...
    Gustavo Abrantes
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  • EMEA: Ordering by Phone or Email

    Question:  How can I place an order?   Answer:  Wiley titles can be ordered online by visiting www.wiley.com and clicking the "Add to Cart" button. This button can be found when viewing the details of...
    wiley-knowledge
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  • Contacting Wiley Customer Support

    Question:  How do I contact Wiley Customer Support?   Answer:  Please select the appropriate contact details for your location from those listed below.   Europe, Middle East and Africa (excludin...
    wiley-knowledge
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  • Requesting a Proforma Invoice / Quotation

    Question:  How do I request a Proforma Invoice / Quotation?   Answer:  To receive a proforma invoice or quotation, please contact our Customer Service Department and select Ordering > Placing an Or...
    wiley-knowledge
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  • Cancelling My Order

    Question:  I would like to cancel my order.  How can I do this?   Answer:  If you wish to cancel your order, you must inform us of your decision to cancel by providing us with a clear statement (...
    wiley-knowledge
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  • VAT Registered Company

    Question:  How do I place an order if my Company is tax exempt?   Answer:  If you are placing an order for a tax exempt Company, Organisation or Institution, we are unable to accept these orders via o...
    wiley-knowledge
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  • Ordering with a Promotion Code

    Question:  How can I place an order with a promotion code?   Answer:  If you have a promotional (or discount/campaign) code to apply towards your purchase, please enter this in the promotion code fiel...
    wiley-knowledge
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  • Proforma Payment

    Question:  I have a proforma invoice, how do I pay for this?   Answer:  You can pay your invoice by phone, fax or post if providing card details. If you wish to pay by cheque you can also send this to...
    wiley-knowledge
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  • WileyPLUS - Student: Question Assistance Policies

    Is it possible for WileyPlus to enable me to submit answers to my assignments. It says "View. With assistance" and I can only view the homework assignment. Is there anyone I can email for this issue?
    Margarita Andreatos
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  • How do I open Selby's 'California' which I have paid for using a credit card on-line?

    Question  as above
    Ian Lawson
    last modified by Ian Lawson
  • Wiley has an infernally complicated system for discouraging would-be buyers of books!

    I have tried and, eventually, succeeded in paying for Selby's 'discovering the golden state of California. I now need to know how I open it!
    Ian Lawson
    created by Ian Lawson
  • Product code - where to find

    Hi   I just bought a Dummies book (new) but I don´t know where to find the product code needed to access the test bank on the website.   Thanks for help,   Christian
    Christian Celsing
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  • Dear Sirs

    I tried to get access to test bank included in  book   Java OCA 8 Programmer I Study Guide The book has 3  practise exams , that should be accessible http://www.sybex.com/go/ocajavase8   but afte...
    Zbigniew Lupina
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  • Wiley EMEA – Terms and Conditions of Purchase

    TERMS AND CONDITIONS OF PURCHASE   These are the terms and conditions (“Terms”) on which John Wiley & Sons Limited (“Wiley”, “we”, “us” or “our”) s...
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  • Redeem access code for CCSP practice exams and flashcards

    Hi,   I've bought the CCSP official study guide a while ago. I do now intend to seriously study it to pass the certification exam. When trying to connect back to the Wiley online resources, I'm asking to "ree...
    Thierry Notermans
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  • Indexing of Wiley book series on Scopus

    Hi,   In Italy, researchers and professor are regularly evaluated on their publishing performances. This happens for career development, funding, participation to boards, etc. Several indexes are taken in accoun...
    Marco Aldinucci
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  • Colisto / The CIO Playbook companion website

    Hi,   Can anyone point me in the right direction for the active URL for the companion website for the CIO PLAYBOOK?   I purchased the CIO Playbook from Audible last week and have searched both google and t...
    Richard Overton
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  • E-Text book Bookshelf-vitalsource -

    Hello, I purchased an e-book titled 'IT Project Management'     Your redemption code is: 2CFKKRGPDQ4F7EX8J6SQ - and you deactivated accidently yesterday - need to restore my book shortly   I was told...
    N. B.
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  • indexing book series in Scopus

    Dear colleagues, I would like to request that the book Linear Models and Time-Series Analysis: Regression, ANOVA, ARMA and GARCH (Wiley Series in Probability and Statistics) by M. Paolella be indexed in Scopus. It co...
    Mikhail Stolbov
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  • Unable to access to gmat.wiley.com

    Hi, I've not been able to acceess to the test bank since yesterday,  the responses have been ERR_TIMED_OUT   Is it just me or there's something wrong with the server? I've tried clearing my cache and cook...
    Yangrong Pan
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