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Question:   How is Wiley Online Library committed to accessibility for all users, including the disabled?   Answer:   For information on how Wiley is committed to serving the needs of the disabled…
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Question:  I have logged into my Society website and clicked a link to access Wiley Online Library.  After being idle for some time, I no longer have access to the Wiley Online Library materials. …
wiley-knowledge
Question:   How can I make changes to my OpenURL link resolver, Shibboleth, or OpenAthens configurations?   Answer:   For now, please contact eal@wiley.com to make any changes regarding these…
wiley-knowledge
Question:   Can I change my password outside my IP range?   Answer:   If you are outside of your institution’s IP range, you will not be able to directly reset your password. Instead, you will be…
wiley-knowledge
Question:   What will the new IP address be for Wiley Online Library after the migration?   Answer:   When Wiley Online Library migrates content to Literatum, the IP address will no longer be fixed.…
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Question:   Will Roaming access work on the new platform?   Answer:   Existing Roaming Access will not carry over for users after the migration. Non-IP-based authentication can be done through…
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Question:   Which authentication methods will be supported on the new platform?   Answer:   Wiley Online Library will continue to support the following authentication methods: Individual username…
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Question:   What sections can be found within the administrator’s page for Wiley Online Library?   Answer:   Currently the new administrator’s page has been segmented into eight sections: Access…
wiley-knowledge
Question:   What is the WOL Bookstore Screen in Wiley Online Library for Institutional Administrators?   Answer:   The WOL Bookstore tab will take you to the screen below:     From this screen, you…
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