Tension among co-workers accounts for up to 80% of all workplace difficulties, but what can you do to improve uncomfortable encounters at work? There are some options. The use of positive body language, keeping control of your emotions, and knowing when to take a stand are excellent starting points. But don’t forget, the colleague you are struggling with has thoughts, feelings, and tensions as well. There are additional skills and techniques you can learn, develop, and improve upon that can your work week more enjoyable, your organization more productive and may grow career opportunities. NetCredit.com put together this infographic with nine practical ways you can learn to work with difficult people. Try out the tips today and see what you can achieve in creating healthy co-worker relationships with open and positive dialogue.